Terms of Use

Effective October 15, 2026 · Last Updated October 15, 2026

These Terms of Use (“Terms”) constitute a legally binding agreement between you (“Customer”, “you”, or “your”) and Noticia Solutions Inc., an Ontario corporation (“Noticia”, “we”, “us”, or “our”), governing your access to and use of the Claira platform, including any associated APIs, documentation, integrations, and related services (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you are accepting these Terms on behalf of an organization, you represent and warrant that you have authority to bind that organization. If you do not agree to these Terms, do not access or use the Service.

1. Definitions

“Authorized Users” means individuals who are authorized by Customer to access the Service under Customer’s account.

“Case” means a discrete matter, project, or workspace activated within the Service for the purpose of document review or related workflows.

“Customer Data” means all data, documents, files, and content uploaded, submitted, or otherwise made available to the Service by or on behalf of Customer.

“Documentation” means the user guides, help articles, and technical documentation made available by Noticia in connection with the Service.

“Subscription Term” means the period during which Customer has an active subscription to the Service for a given Case.

2. Access and Accounts

2.1. Customer may access the Service through the Claira web application at claira.to, through the Claira extension for Nuix Discover, or through any other access method Noticia makes available from time to time.

2.2. Customer is responsible for maintaining the confidentiality of all account credentials and for all activity that occurs under its account. Customer must notify Noticia immediately of any unauthorized use.

2.3. Customer shall ensure that all Authorized Users comply with these Terms. Customer is liable for any breach of these Terms by its Authorized Users.

2.4. Noticia reserves the right to suspend or terminate access to any account that it reasonably believes is in violation of these Terms, without prior notice.

3. Fees and Payment

3.1. Customer shall pay all fees associated with the Service as set out in the applicable order form, statement of work, or pricing schedule (“Order”). Fees include a monthly subscription fee per active Case and per-document fees for usage exceeding the included allocation.

3.2. All fees are quoted and payable in the currency specified in the Order. Unless otherwise stated, fees are exclusive of applicable taxes.

3.3. Invoices are due and payable within thirty (30) days of the invoice date unless otherwise specified in the Order.

3.4. Noticia reserves the right to suspend access to the Service for any account with fees outstanding beyond thirty (30) days.

3.5. Noticia may adjust pricing upon thirty (30) days’ written notice. Adjusted pricing takes effect at the start of the next billing cycle following the notice period.

3.6. All fees paid are non-refundable except as expressly stated in these Terms or in an Order.

4. Permitted Use

4.1. Subject to these Terms and payment of applicable fees, Noticia grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service during the Subscription Term solely for Customer’s internal business purposes.

4.2. Customer shall not, and shall not permit any third party to: (a) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the Service; (b) copy, modify, create derivative works of, or distribute the Service or any component thereof; (c) sublicense, lease, rent, loan, or otherwise make the Service available to any third party except Authorized Users; (d) use the Service to build a competing product or service; (e) circumvent or disable any security, authentication, or access control features of the Service; (f) use the Service in any manner that violates applicable law or regulation; (g) upload or transmit any malicious code, virus, or harmful content through the Service; (h) use the Service to process data on behalf of third parties without Noticia’s prior written consent; (i) interfere with or disrupt the integrity or performance of the Service.

5. Customer Data

5.1. Customer retains all right, title, and interest in and to Customer Data. Nothing in these Terms transfers ownership of Customer Data to Noticia.

5.2. Customer grants Noticia a limited, non-exclusive license to access, use, and process Customer Data solely as necessary to provide and maintain the Service.

5.3. Noticia does not retain Customer Data outside of the active processing session. Documents submitted to the Service are processed and the results are returned to Customer’s environment. No copies are stored, indexed, or maintained by Noticia after processing is complete.

5.4. Customer Data is never used to train, fine-tune, or improve any machine learning models. Each processing interaction is ephemeral and isolated.

5.5. Customer represents and warrants that it has all necessary rights, consents, and authority to submit Customer Data to the Service and that doing so does not violate any applicable law, regulation, or third-party rights.

6. Intellectual Property

6.1. The Service - including all software, algorithms, models, interfaces, documentation, trademarks, trade names, logos, and other materials - is and remains the exclusive property of Noticia and its licensors. These Terms do not grant Customer any rights in the Service except for the limited access rights expressly stated herein.

6.2. Any feedback, suggestions, or ideas provided by Customer regarding the Service (“Feedback”) may be used by Noticia without restriction or obligation of any kind. Customer hereby assigns to Noticia all right, title, and interest in any Feedback.

6.3. Noticia retains all rights in any aggregated, anonymized, or de-identified data derived from use of the Service (“Usage Data”), which may be used for analytics, benchmarking, and service improvement. Usage Data will never include Customer Data or any information that could identify Customer or its clients.

7. Marketing and Publicity

7.1. By activating a Case on the Service, Customer grants Noticia the right to identify Customer by name and logo as a user of the Service in Noticia’s marketing materials, website, presentations, and client lists.

7.2. Customer may opt out of this right at any time by submitting a written request to support@claira.to. Noticia will remove Customer’s name and logo from its marketing materials within thirty (30) days of receiving such request.

7.3. Except as stated in this Section 7, neither party shall use the other party’s name, logo, or trademarks without prior written consent.

8. Confidentiality

8.1. Each party (“Receiving Party”) agrees to keep confidential all non-public information disclosed by the other party (“Disclosing Party”) that is designated as confidential or that the Receiving Party should reasonably understand to be confidential (“Confidential Information”).

8.2. The Receiving Party shall not disclose Confidential Information to any third party except to its employees, contractors, and advisors who need to know such information and who are bound by obligations of confidentiality no less restrictive than those set out herein.

8.3. Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the Receiving Party; (b) was already known to the Receiving Party without restriction; (c) is independently developed by the Receiving Party; or (d) is received from a third party without breach of any obligation of confidentiality.

8.4. The Receiving Party may disclose Confidential Information to the extent required by law or regulation, provided it gives the Disclosing Party prompt notice (to the extent permitted) and cooperates in seeking protective measures.

9. Warranties and Disclaimers

9.1. Noticia warrants that the Service will perform materially in accordance with the Documentation during the Subscription Term.

9.2. EXCEPT AS EXPRESSLY SET OUT IN SECTION 9.1, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” NOTICIA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, OR RELIABILITY.

9.3. Noticia does not warrant that the Service will be uninterrupted, error-free, or free of harmful components. Noticia does not warrant that the outputs generated by the Service are accurate, complete, or suitable for any particular legal, regulatory, or business purpose. Customer is solely responsible for reviewing and validating all outputs.

9.4. The Service utilizes third-party large language models and other technologies. Noticia makes no representations or warranties regarding the performance, accuracy, or availability of such third-party components.

10. Limitation of Liability

10.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NOTICIA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, DATA, BUSINESS, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.

10.2. NOTICIA’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNTS ACTUALLY PAID BY CUSTOMER TO NOTICIA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10.3. Customer acknowledges that the Service is an AI-assisted tool and that its outputs require professional human review. Noticia shall have no liability for any decision, action, or outcome based on outputs generated by the Service.

10.4. The limitations in this Section 10 apply even if a remedy fails of its essential purpose.

11. Indemnification

11.1. Customer shall indemnify, defend, and hold harmless Noticia and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) Customer’s use of the Service; (b) Customer Data; (c) Customer’s breach of these Terms; or (d) any violation of applicable law by Customer or its Authorized Users.

11.2. Noticia shall indemnify, defend, and hold harmless Customer from and against any third-party claim that the Service, as provided by Noticia, infringes a third party’s intellectual property rights, provided Customer promptly notifies Noticia in writing, grants Noticia sole control of the defense and settlement, and cooperates as reasonably requested.

12. Term and Termination

12.1. These Terms are effective as of the date Customer first accesses the Service and continue until terminated.

12.2. Either party may terminate these Terms for convenience upon thirty (30) days’ written notice.

12.3. Noticia may terminate these Terms immediately upon written notice if Customer: (a) breaches any material term and fails to cure within fifteen (15) days of receiving notice; (b) fails to pay any fees when due; or (c) becomes insolvent or is subject to bankruptcy proceedings.

12.4. Upon termination, Customer’s access to the Service will cease immediately. Noticia has no obligation to retain any Customer Data following termination.

12.5. Sections 5.1, 6, 8, 9.2, 9.3, 10, 11, 13, and 14 survive termination of these Terms.

13. Governing Law and Dispute Resolution

13.1. These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

13.2. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of the Province of Ontario, and each party irrevocably submits to such jurisdiction.

14. General

14.1. These Terms, together with any Order, constitute the entire agreement between the parties and supersede all prior agreements, representations, and understandings relating to the subject matter hereof.

14.2. Noticia may update these Terms from time to time. Continued use of the Service after notification of changes constitutes acceptance of the updated Terms.

14.3. If any provision of these Terms is held to be unenforceable, the remaining provisions shall continue in full force and effect.

14.4. Customer may not assign these Terms without Noticia’s prior written consent. Noticia may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets.

14.5. No waiver of any provision of these Terms shall be effective unless in writing and signed by the waiving party.

14.6. Notices under these Terms shall be in writing and sent to the email address associated with the Customer’s account or to support@claira.to for notices to Noticia.

15. Contact

For questions about these Terms, contact:

• Noticia Solutions Inc.
• Email: support@claira.to
• Website: https://claira.to